Our website address is: https://asan-aunz.org
Our physical address is: 2 Walters Crescent, Aberfoyle Park, South Australia, 5159
ABN: 12 266 839 766
At ASAN AUNZ we respect our customers’ right to the privacy of their personal information. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.
What personal information do we collect and store?
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Some examples of where we may need these details are subscription to our mailing list, membership, and event ticketing, privacy law requires us to collect personal information about you only if it is reasonable and practical to do so.
ASAN AUNZ takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy personal information when it is no longer required.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the services that depend on the collection of that information.
How is your personal information used?
The personal information that we ask for is generally used to provide services to you. For example, for a credit card transaction we need your card number, and for membership we need your contact details so we can inform you of our activities.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new services if you have subscribed to our mailing list, or to contact you again if you have used our services previously, to see if we can again provide those services to you (for example we may mail out our newsletter, campaigns, or information). We do not send information to you other than for the main purpose for which we have collected your personal details.
We do not provide your details to other organisations for any purpose.
Access to your personal information
We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).
If you require access to your personal information, please e-mail us at firstname.lastname@example.org
If you need to update your information (eg. if you change your address), please email us at email@example.com so we can make the change.
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au/.
REFUND POLICY AND TERMS AND CONDITIONS
Due to the nature of charity donations, refunds are given at the discretion of our management. Please make sure that the amount you enter is the amount you wish to give. In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please email us at firstname.lastname@example.org . We will review the request and respond. We will refund if there was a system error with the donation processing. If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded and destroyed.
Events and Tickets
The following terms and conditions will help all patrons to enjoy the event that tickets have been purchased for. Tickets entitle the holder to attend the event at the date, time and location stated on the front of the ticket and/or selected at the time of purchase through official sales channels. By purchasing a ticket the buyer and/or the holder agrees to the following:
- It is the responsibility of the buyer to ensure that all details are correct at the time of purchase especially the event name, date, time and location. The ticket may not be exchanged, refunded or returned except in accordance with Australian consumer Law.
- Tickets purchased from third party resale sites may not gain you entry to an event, as we cannot guarantee that the ticket/s will be valid
- The right is reserved to vary advertised program and to add, withdraw or substitute presnters and content as necessary.
- The right of admission is reserved including where entry is delayed for late arrivals, refused or where a customer is asked to leave the premises.
- The recording of an event using any device is prohibited unless otherwise advised.
Ticket prices are correct at time of quotation or publication but are subject to change at the discretion of management. Single ticket prices may be dynamically adjusted, without notice, dependent upon market demand.
Advertised prices are valid for today only and subject to change without notice.
The Autistic Self Advocacy Network of Australia and New Zealand is committed to providing you with the best possible service experience. The Autistic Self Advocacy Network of Australia and New Zealand is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to The Autistic Self Advocacy Network of Australia and New Zealand membership features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
The Autistic Self Advocacy Network of Australia and New Zealand does not share personal information with third parties.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Autistic Self Advocacy Network of Australia and New Zealand reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.